Shipping and Delivery Policy

 Shipping Countries:

This shipping policy is valid for the country: United Kingdom.

Below you will find the average delivery time of all our packages:

Order cutoff time: 17:00 (GMT) Greenwich Mean Time (London), after this time we no longer process orders received on that day. For orders processed after cutoff time, one day gets added to the delivery time estimate.

Order handling time: 1 to 2 days, fulfilled Mon. to Fri. After this time the shipment for the order is delivered to the carrier company and ready for transit.

Transit time: 7 to 8 days, Delivered Mon. to Fri.

We use the following carriers parties:
- DHL
- UPS
- FedEx

Shipping costs

Shipping is free within The United Kingdom. We cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Order Confirmation
After placing your order, you’ll receive a confirmation email. This confirms that your order is registered in our system and is now being processed.

Delayed Orders
If your order hasn’t arrived after the maximum delivery time, don’t worry! Wait an extra two days and use your tracking code to check its status. If it still hasn’t arrived, contact us with your order number.

Order Cancellation
Once an order is placed, it cannot be canceled. Please double-check your items before buying.

Tracking your order

You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted tracking page which you can use to track your package.

Please contact us via email at info@jadaboutique.com if you have any questions about your order and shipment. Our service team is happy to assist you.

You can contact us using the information below: